Everything you need to know

Short, simple and clear

Price information

No hidden surprises

All our prices are per person per day and include half board, excluding the local tourist tax of €3.60 per day for each guest aged over 14. During the summer, a 10% surcharge applies to stays of fewer than four nights. The third and fourth extra beds cost €120 per person per night in winter and €65 per person per night in summer.

Reservation confirmation

Making it official

Your reservation becomes binding once a deposit of 30% of the booking price has been paid. You can pay by credit card (Visa or Mastercard) or bank transfer.

Bill payment options

The choice is yours

You can settle your bill at the hotel at the end of your stay by credit card (Visa or Mastercard) or in cash. Unfortunately, we cannot accept cheques or bank transfers for final payment.  Please note that the cash payment limit in Italy is €4,999.99.

Check-in and check-out

A great start to your holiday

On the day of arrival, your room will be ready from 14.00. Should you arrive after 20.00, please let us know. We kindly ask you to vacate your room by 10.00 on the day of departure.

Pets

Travelling with your four-legged family member

During the summer season, you’re welcome to bring your dog for an additional charge of €35 per day. Please let us know when booking if you plan to bring your dog. Unfortunately, pets are not permitted during the winter season.

Discounts

How to save even more

- Early booking discount: Book your summer stay by 31 March and enjoy a 7% early booking discount. Valid for direct bookings only and a minimum stay of four nights. Cannot be combined with other discounts or offers.

- Long-stay benefit: For a summer stay of 7 nights or more, you will receive a 7 % discount. Only valid for direct bookings and not combinable with other discounts or offers.

- Children aged 0 to 2 stay free of charge.

Cancellation policy

When plans change

The 30% deposit is non-refundable. Cancellations between 30 and 14 days before arrival will be charged at 80% of the total amount . Cancellations less than 14 days before arrival, early departures or no-shows will be charged at 100% of the total amount.
We recommend taking out travel cancellation insurance to protect yourself against unexpected costs should your plans change.
 

TRAVEL CANCELLATION INSURANCE ᐅ

Next stop

Back to inspiration

Your next holiday home awaits

‌

The Fil da Mont

The hotel with the cable car

‌

Photo gallery

A glimpse of what awaits

‌

Blog

Stories from Val Gardena